Privacy Policy

Thank you for visiting India Yamaha Motor Pvt. Ltd. ("Yamaha") website. Yamaha values your right of privacy and wants you to feel comfortable while visiting at https://shop.yamaha-motor-india.com (the "Yamaha Website" or "Website"). This Privacy Policy pertains to the usage of website, disclosures of your personal information etc. Using or visiting Website signifies your acceptance and consent to both the contents of this Privacy Policy and the General Terms and Conditions of the Website which are published at www.yamaha-motor-india.com. If you do not agree to any of these terms, it is advised you should not use Website or disclose personal information.

 India Yamaha Motor Pvt. Ltd. operates the https://shop.yamaha-motor-india.com website, which provides the SERVICEs of Online Vehicle Booking.

 This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

 If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect are used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy.

 The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://shop.yamaha-motor-india.com, unless otherwise defined in this Privacy Policy.

 Information Collection and Use

 For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

 1.Regarding the possibility of sharing customer information with affiliated companies

 Purpose:

 To use personal information such as campaign application information and cookies for marketing efforts (machine learning scoring, site content optimization, advertising, etc.) using tools such as Treasuredata, Data robot, and VWO to enhance your experience everytime you visit https://shop.yamaha-motor-india.com

 How We May Share Your Personal Information

Personal information may be shared by India Yamaha Motor on an international basis with its parent entity, subsidiaries and affiliates, and such information may be further shared between internal product groups in order to achieve the purpose of use that you were notified of in advance.

 We may also share your personal information with third parties either at your express direction, such as when you request that we have a dealer contact you or you authorize sharing of your personal information with a third party business partner.  Yamaha is not responsible for the handling of such information by these third parties who are responsible for their own privacy policies that would govern such collection, use and handling of this information.

 

HOW DO WE USE PERSONALLY IDENTIFIABLE INFORMATION

If you have opted out our general use of personally identifiable information, Yamaha will not use or disclose such information except as follows.

  1. To communicate directly with you in connection with our Yamaha products, purchases or specific requests
  2. To validate entries and winners
  3. To permit our website designers to develop features and services that meet your needs
  4. To tailor your experience on our Website, showing you individually tailored content
  5. To comply with a lawful subpoena or court order
  6. To remedy any violation or breach of an agreement between you and Yamaha; and
  7. To prevent harm to the property or rights of Yamaha or its customers
  8. To deliver individually tailored advertisement that meets your needs and interests
  9. To improve the quality and customer service of our products and services, and to provide further value-added services

 If you have not "opted-out" our use and disclosure of your personally identifiable information, Yamaha may also use such information for its own marketing and survey purposes and Yamaha may appoint third party agents in connection with such marketing and survey efforts provided that they exchange a confidentiality agreement concerning the information with Yamaha, or have terms of use that clearly state the prohibition of unintended use and strict confidentiality.

 Log Data

 We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 Cookies

 Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

 Our website uses these “cookies” to collect information and to improve our Services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Services.

 Service Providers

 We may employ third-party companies and individuals due to the following reasons:

  1.  To facilitate our Services;
  2. To provide the Service on our behalf;
  3. To perform Service-related services; or
  4. To assist us in analyzing how our Service is used. 

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 Security

 We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 Children’s Privacy

 Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 Changes to This Privacy Policy

 We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

 Contact Us

 If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at yes@yamaha-motor-india.com.

 This Privacy Policy page was created at https://shop.yamaha-motor-india.com

 Privacy Policy

Terms of Use

Terms & Conditions

Refund Policy

Copyright @ INDIA YAMAHA MOTOR PVT. LTD All rights reserved

 

Yamaha Motor Group Online Service Privacy Policy

This online service privacy policy (hereinafter referred to as “this Privacy Policy”) applies to application software or online services on the website (hereinafter collectively referred to as “Applications”) using the Yamaha Motor ID provided by Yamaha Motor Co., Ltd. and its subsidiaries (hereinafter referred to as “we”, “us” or “our”).

For the Applications, in addition to this Privacy Policy or separately from this Privacy Policy, there might be a separate Application Privacy Policy (hereinafter referred to as “Application Policy”) that informs you of detailed information related to the handling of customer data. If there is a conflict between this Privacy Policy and the Application Policy for such services, the Application Policy will take precedence.

 

  1. Information We Collect About You

We collect and use data related to customers who use the  (hereinafter referred to as “your data”) after notifying of Application Policy in advance. Your data may include your personal information.

Your data includes information that you enter directly on the Applications, information about your device through the Applications, information about your Yamaha product connected to the Applications, and information about you generated by the Applications.

Your data to be acquired varies depending on the Applications, but generally includes the following information:

➢ Profile data(name, gender, date of birth, phone number, e-mail address, social media account, and other contact information)

➢ Information about your Yamaha product inputted or connected to the Applications (product name, model name, product identification number, warranty registration information, product status information, service history, etc.)

➢ Information about your device(location information, device information, cookie, etc.)

➢ Usage history of the Applications(includes operation logs)

➢ Contents of inquiries about the Applications

  1. Purpose of use

The Applications may use your data for the following purposes. And it may be used for the following purposes in combination with the information we obtained separately.

➢ To perform and provide the Applications (including supplemental and related services)

➢ To gather and analyze information such as market research for the purpose of quality improvement and product development.

➢ To respond to inquiries, requests and complaints

➢ For internal evaluation of the Applications

➢ For direct marketing analysis and offers

➢ To provide information on our products and services

➢ To operate, manage and provide various information for events and campaigns

➢ For protection and safety of property and rights

➢ To protect network and information asset

➢ To comply with laws, regulations, and other rules

➢ Other purposes of use to notify customers when using the Applications

 

Apart from 3. Sharing your data, regardless of the purpose of use, your data may be converted into a data that cannot be identified by individuals, then shared among us as statistical or aggregated data.

 

  1. Sharing Your Data

1) Provision to third parties

We may share your data with Yamaha Motor Co., Ltd. and its subsidiaries in the country or region where you live in necessary to achieve the purpose of use.

We will not disclose or provide your data to third parties except in the following cases:

➢ When notified by the Applications Policy

➢ When consent is obtained from you

➢ When required by applicable laws and regulations

 

2) Provision to contractors

When providing the Applications, we may entrust in whole or in part of its business and provide your data to the contractors within the scope necessary to achieve the purpose of use. When entrusting the handling of your personal information to the contractors, we will take necessary and appropriate measures in accordance with applicable laws and regulations.

 

3) Provision to social media

For some of the applications, you can login on the applications by using your social media profile, such as Facebook and Google. If you use this option, you may be asked to allow us to use the external service information. You may remove your account from the applicable applications at any time or remove this authorization from your social media account.

Please note that if you use your social media account, the relevant social media provider could handle information on your access to the applications including your personal data. This

information is managed based on the privacy policy of each social media. For details, please refer to each social media website.

 

4) International data transfer

As we conduct business activities globally, we may transfer your data to countries or regions where there are no adequate level of laws or regulations regarding the protection of personal information equivalent to the country or region where you live. When transferring your data to other countries, we will take appropriate measures in accordance with applicable laws and regulations.

 

  1. Your Choices

In principle, you will have a choice whether to provide information to us. However, when you use the Applications if you don’t provide your personal information such as e-mail address or phone number, you may not be able to use the Applications, or some of the functions of the Applications do not work properly may occur.

 

  1. Cookies

The Applications might use cookies, web beacons and other similar technologies. This allows you to provide a better experience when you use the Applications and can improve the Applications. Please see the cookie policy for details.

 

  1. Security

We have established a management structure for protecting personal information to prevent unauthorized access to your data, loss, destruction, falsification, leakage, etc. We take appropriate organizational, physical and technical safety measures as follows:

➢ Access to your data is restricted to authorized personnel with a specific purpose.

➢ Implement measures to prevent unauthorized access from outside (installation of firewalls, etc.).

➢ Access to the system is constantly monitored and access logs are saved.

 

We recognize the importance of protecting personal information, and take appropriate measures for employees who handle personal information such as giving for training/education to protect personal information.

If any accident such as leakage of personal information occurs, we will appropriately respond to it by investigating all facts and the cause and taking measures to prevent secondary damage and reoccurrence, etc.

 

  1. Correction and Deletion of Your Data

You can correct a part of your data on the Applications.

If you wish to correct or delete other your data, please contact us through the Applications. We will respond sincerely and appropriately in accordance with applicable laws and regulations. Please note that some or all of your data is necessary to fulfill the obligations of applicable laws and regulation and/or provide the Applications functions properly, and some of your data may be retained.

We store your data for the period necessary to achieve the purpose of use, or the period necessary to fulfill the obligations of applicable laws and regulations.

 

  1. Contact us

If you have any queries about this Privacy Policy, please contact following:

Yamaha Motor Co., Ltd. 2500 Shingai, Iwata-shi, Shizuoka-Ken, 438-8501, Japan dpo@yamaha-motor.co.jp

To the extent necessary to deal with inquiries from you, your personal information may be shared with our group companies, distributors, dealers and other business partners in the case where it is difficult to obtain prior consent from you.

 

  1. Change to this Privacy Policy

We may change, modify, add, or delete the contents of this Privacy Policy from time to time in order to comply with changes in applicable laws and regulations or legitimate business purposes. Any changes we make to this Privacy Policy will be notified through the Applications.

 

  1. Governing Language

English shall be the governing language of this Privacy Policy. Any version in any other language is for convenience purpose only.